Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Lovely view
Desperate need of upgrades
Abrupt room entry
7.4/10
Very good
Rooms
7.3
Location
9.2
Service
7.3
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
7.7
7.7/10 based on 1151 reviews
G.
United Kingdom,
September
2023
7.4/10
The hotel's rooms boasted a lovely view of the water despite being outdated and in desperate need of upgrades, overlooking a huge and dingy parking lot. The overall appearance was weary, but the location was great for morning walks, watching the ferry, and accessing downtown. The service was a mix of helpfulness with restaurant recommendations and a startling encounter of opening the door without warning. The dining experience was overall good, mirroring a chain hotel setup.
Rooms
7.0
The room I stayed in was lovely with a recently renovated feel and a wonderful view of the water.
Service
6.0
The service was a mix of very helpful recommendations and a concerning incident of entering the room abruptly.
Location
9.0
The hotel's location was fantastic for morning walks and enjoying the view of the ferry and ships in the strait.
Dining
7.0
The dining setup felt like a typical experience in a Best Western Hotel without room service as expected.
Facilities
8.0
The hotel had the necessary facilities for a comfortable stay.
Great location
Desperate need of upgrades
George
United States,
September
2023
7.4/10
I just stayed at this hotel five days ago, and I have mixed feelings about it. The location is brilliant, right in the center next to the city pier with a great view. The rooms were clean, well-decorated, and very comfortable. Unfortunately, the service was somewhat helpful, but they charged an additional $25 per night above the quoted price and even skipped cleaning our room on the second day.
Rooms
8.0
The rooms were clean, well-decorated, and very comfortable with a great view.
Service
6.0
The service was somewhat helpful, but there were some issues with charging extra and room cleaning.
Location
9.0
The hotel is located in the center next to the city pier providing a great view. It's also convenient for the ferry and bus station, within walking distance to the waterfront, restaurants, and the ferry dock.
Dining
7.0
The dining experience was average, and fixing the shower was necessary. The food was a bit bland, but they had locally caught fish.
Facilities
7.0
Bill
United States,
August
2023
7.0/10
I enjoyed my stay at the hotel. The room was quite comfortable, and being right next to the pier provided a nice view during walks. However, there was a huge empty space where a little table and chairs should have been.
Rooms
8.0
The room was comfortable and offered a nice view by the pier.
Service
7.0
The staff was friendly overall, but there were some lapses in knowledge during interactions. They did, however, remember our preferences after the second day.
Location
9.0
The hotel's location was the best part, with easy access to the waterfront and downtown Port Angeles. Although there were homeless people outside the hotel, the area was still walkable and convenient for exploring the restaurants and attractions.
Dining
5.0
The dining experience was mixed. While the view of the water was lovely, the food quality was not consistent.
Facilities
6.0
The hotel had basic facilities, but nothing extraordinary stood out.
Bernard
United Kingdom,
August
2023
7.6/10
The hotel has a fantastic location right on the harbor, making it very convenient for visiting Port Angeles. The rooms had a musty smell and some maintenance issues, but they are available at a premium rate. The service was quick to respond to requests and friendly, with a few hiccups in directing us to our room. While the dining experience was hit or miss with delays in serving, the tandoori dishes were a highlight. The facilities were satisfactory with shops and laundry services available.
Rooms
7.0
The rooms had a musty smell and some maintenance issues, but they are available at a premium rate.
Service
8.0
The service was quick to respond to requests and friendly, with a few hiccups in directing us to our room.
Location
9.0
The location on the harbor is fantastic, offering easy access to the Coho Ferry to Victoria.
Dining
7.0
The dining experience had some delays, but the tandoori dishes were worth trying.
Facilities
7.0
The facilities were satisfactory with shops and laundry services available.
Les
United Kingdom,
July
2023
7.8/10
The hotel had a mixed experience with some positives like quiet and well-appointed rooms, but also some negatives such as dust in places and a moldy smell. The location was great for visits to Olympic National Park, but the dining situation was a bit confusing with additional charges. Overall, decent value for the off-season rates.
Rooms
7.0
The rooms were quiet and well-appointed, but some areas were dirty with dust and had a moldy smell probably from the AC unit.
Service
8.0
The staff were very responsive and helpful, although there was an issue with providing a receipt at the standard rate.
Location
9.0
The hotel is well-placed for visits to Olympic National Park, with a prime downtown spot making it easy to explore the area.
Dining
7.0
The dining was a bit confusing with additional charges, but the view of the water was great.
Facilities
8.0
The hotel facilities were decent, with comfortable amenities available.
Eric
United States,
April
2023
8.0/10
The hotel's location is superb, overlooking the water and right by the pier, offering a stunning view of the harbor. The rooms are spacious with reasonable amenities available, but they give off a motel vibe on a freeway. The service was exceptional, with quick issue resolution and friendly staff. The dining experience, although okay, seemed pricey with additional charges. Overall, a great value for the money with some room for improvement in certain areas.
Rooms
7.0
The rooms, although giving off a motel vibe on a freeway, are spacious with reasonable amenities available.
Service
9.0
The service was exceptional, with quick issue resolution and friendly staff.
Location
10.0
The hotel's location is superb, overlooking the water and right by the pier, offering a stunning view of the harbor.
Dining
6.0
The dining experience, although okay, seemed pricey with additional charges.
Merit Royal Diamond Hotel & Spa
Villa Citronella Boutique Hotel
The Remote Hotel
Hotel Resol Stay Akihabara
Belle Marivent Mediterranean Petit Hotel
The Park Inn Hotel
Premier Inn Mannheim City Centre
Americana Motor Hotel
Doors Hotel
Mirari Boutique Hotel
Coastline
Metro Hotel Terminal